Reservations and Guest Services Manager

Job Purpose
No pressure, but you are the first and last impression that a guest has, so it's your job to ensure it's a good one. Top of the list of responsibilities is your job to offer a warm welcome and speedy, efficient check-in and check-out service for guests. You will be also responsible for handling any complaints.
In doing so, he or she:
• Has a detailed knowledge about the company and the apartments
• Communicating with guests before, during and after their stay to ensure satisfaction to the highest standards
• Supervises reservations and housekeeping
• Manage the company facebook, instagram and twitter accounts by providing up to date and useful information to our guests
• Responsible for guests reviews
• Helps in the housekeeping tasks
Entry Requirements
• The ability to be available to work weekends or public holidays
• Sales ability
• Excellent organizational skills
• No fear of decision-making, natural problem solver
• Good relationship skills
• Taking the initiative
• Fluency in written and spoken English, a second language is an advantage
What we offer
We are a mini-sized company with dynamic team and flat hierarchies.
• Contract: Permanent – full time / part time
• New challenge with interesting and diverse projects
• Opportunities to take on responsibility
• Continues learning and development

Please send us your CV in English with your wage expectations!
Fontos! Ha a hirdetésre jelentkezve a hirdető pénzt kér előre (kiutazás, szállás stb. bármely címen), szakítsa meg vele a beszélgetést és jelezze az aprohirdetesingyen.hu csapatának. Lásd biztonságos vásárlás Ez a figyelmeztetés minden álláshirdetésnél megjelenik.(by admin)