Ügyfélszolgálati munkatárs
Ár: 200.000 Ft
Archivált hirdetés
Ezt a hirdetést egy ideje nem módosította, nem frissítette a hirdető, ezért archiváltuk.
Customer Care Representative
BUDAPEST
Tasks:
• Answer customers’ telephone calls regarding their orders, price inquiries, complaints, etc. and deal with incoming e-mails of the generic e-mail address
• Process fax / written / web orders according to company guidelines, check price and availability of products to customers where necessary
• Deal with new account set up and changes and load yearly pricing agreements as well as quotes within the divisions guidelines
• Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
• Provide support to customers who require guidance and advice on the website during order entry, navigate and provide support in web registrations
• Deal with customer complaints on instrument, consumables and oligo orders. Monitor and provide feedback on quality issues of products, shipping, etc with the objective of retaining customers and reviewing customer satisfaction. Where necessary, arranges product returns and/or credits within the divisions guidelines
Skills required:
• Fluent in Czech language, both written and oral
• Fluent in English language
• Competent Microsoft Office user, Excel knowledge
• Experience in a customer contact and/or order administration role
• High level of accuracy, high standards for excellence
• Good organizational skills, excellent time management, ability to plan and manage various tasks
• Motivated, career-focused personality with positive, can-do attitude
• Must be able to work effectively both on an individual level and within a team environment
Preferred skills:
• commercial or business education
• Experience with ERP systems
• Customer Care experience
• Fluent in Slovak language, both written and oral
• Fluent in Hungarian language
Fontos! Ha a hirdetésre jelentkezve a hirdető pénzt kér előre (kiutazás, szállás stb. bármely címen), szakítsa meg vele a beszélgetést és jelezze az aprohirdetesingyen.hu csapatának. Lásd biztonságos vásárlás Ez a figyelmeztetés minden álláshirdetésnél megjelenik.(by admin)
BUDAPEST
Tasks:
• Answer customers’ telephone calls regarding their orders, price inquiries, complaints, etc. and deal with incoming e-mails of the generic e-mail address
• Process fax / written / web orders according to company guidelines, check price and availability of products to customers where necessary
• Deal with new account set up and changes and load yearly pricing agreements as well as quotes within the divisions guidelines
• Liaise between the customer and warehouse/planning regarding delivery of back-ordered products
• Provide support to customers who require guidance and advice on the website during order entry, navigate and provide support in web registrations
• Deal with customer complaints on instrument, consumables and oligo orders. Monitor and provide feedback on quality issues of products, shipping, etc with the objective of retaining customers and reviewing customer satisfaction. Where necessary, arranges product returns and/or credits within the divisions guidelines
Skills required:
• Fluent in Czech language, both written and oral
• Fluent in English language
• Competent Microsoft Office user, Excel knowledge
• Experience in a customer contact and/or order administration role
• High level of accuracy, high standards for excellence
• Good organizational skills, excellent time management, ability to plan and manage various tasks
• Motivated, career-focused personality with positive, can-do attitude
• Must be able to work effectively both on an individual level and within a team environment
Preferred skills:
• commercial or business education
• Experience with ERP systems
• Customer Care experience
• Fluent in Slovak language, both written and oral
• Fluent in Hungarian language
Fontos! Ha a hirdetésre jelentkezve a hirdető pénzt kér előre (kiutazás, szállás stb. bármely címen), szakítsa meg vele a beszélgetést és jelezze az aprohirdetesingyen.hu csapatának. Lásd biztonságos vásárlás Ez a figyelmeztetés minden álláshirdetésnél megjelenik.(by admin)
Archiváltuk a hirdetést!
Tulajdonságok
Település: | XIV. kerület |
Fizetés: | Fizetés (fix bér) |
A hirdető: | Állást kínál (munkaadó) |
Állás típus: | Adminisztrációs |
Szükséges végzettség: | Felsőfokú végzettséggel |
Pozíció szint: | Beosztott |
Pozíció: | Ügyfélszolgálati munkatárs |
Extrák: | extra juttatások |
Eddig megtekintették 15 alkalommal |
Munka rovaton belül a(z) "Ügyfélszolgálati munkatárs" című hirdetést látja. (fent)